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MGE Power Shipping & Cancellation Policy

Processing Time

All orders are processed within 1 to 3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.

• Processing delays: During high-volume periods (e.g., holidays, promotional sales), processing times may extend by 1–2 business days.

Domestic Shipping Rates & Estimates

Shipping Option	Estimated Delivery Time	Price
Standard Shipping	3–7 business days	150 Baht (Free over 10,000 Baht)

How to Check Order Status

When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.

If you haven’t received your order within 10 days of receiving your shipping confirmation email, please contact us at 066-143-6807 (Ton Ao) with your name and order number, and we will look into it for you.

Damages, Lost Packages, & Issues

If your order arrives damaged, or if a package is marked as delivered but missing, please email us immediately at mgeshopify@gmail.com. Please save all packaging materials and damaged goods before filing a claim so we can assist you with a replacement or refund.

Cancellation Policy

If you would like to cancel your order please contact us immediately at mgeshopify@gmail.com or 066-143-6807 (Ton Ao) with your Order Number before we process the order for delivery.

If however the order has been shipped - we will review case by case on the cancellation reasons.